Am Karlsbad 16
10785 Berlin
Germany
wefox Insurance AG Niederlassung Deutschland offered insurance products in the following insurance branches: accident, land vehicle comprehensive insurance, transport goods, fire and natural hazards, other damage, liability for land vehicles with their own drive, general liability, tourist assistance.
Chief Representative and Permanent Representative for the branch office:
Alexander Steiner
Management
Alexander Steiner
Address
Am Karlsbad 16, 10785 Berlin, Germany
Contact:
Email: feedback@wefox.com
Claims service:
We can help you best if you file your claim online:
Form for wefox customers
Form for damaged parties (non-wefox customer)
Hotline: +49 30 56795400
Email: schaden@wefox.de
Customer Service:
Email: kundenservice@wefox.de
Hotline: +49 30 31198286
Broker service:
Email: maklerservice@wefox.de
Phone: +49 30 31192632
Commercial register:
Registered in the commercial register of the district court of Charlottenburg under the number HRB 230974 B, registered office: Berlin.
Supervisory authorities:
Financial Market Authority Liechtenstein (Finanzmarktaufsicht Liechtenstein, FMA), Postfach 279, 9490 Vaduz, Liechtenstein
Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, BaFin), Postfach 1253, 53002 Bonn, Germany
Complaint options:
wefox Insurance AG Niederlassung Deutschland
From entry in HR: Am Karlsbad 16, 10785 Berlin, Germany
Email: feedback@wefox.com
Dispute Resolution:
1.
The EU Commission provides an online platform for online dispute resolution (OS platform) under the following link: http://ec.europa.eu/consumers/odr/
Information on dispute resolution in accordance with the Consumer Dispute Settlement Act
We would like to point out that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
wefox Insurance AG (formerly ONE Insurance AG) Äulestrasse 56 9490 Vaduz, Principality of Liechtenstein. A Liechtenstein insurance company is active in the free movement of services in Germany. wefox Insurance AG can offer insurance products in the following branches of insurance: accident, land vehicle comprehensive insurance, transport goods, fire, and natural hazards, other damages, liability for land vehicles with their own drive, general liability, tourist assistance; and operates a customer portal on this website and through an app.
And
wefox Germany Holding GmbH Am Karlsbad 16, 10785 Berlin, Germany an insurance broker licensed in Germany in the form of an insurance broker. On this website, wefox Germany Holding GmbH provides options to contact qualified advisers in order to offer you a personal consultation on insurance matters.
If you have any questions about which wefox legal entity offers our services, or if you have any further questions, please contact us directly using one of the contact options below. The person responsible in accordance with Section 18 Para. 2
MStV [Medienstaatsvertrag (State Media
Treaty)] for the content of this website as well as for our profiles on Linkedin, Xing, Facebook, Twitter & YouTube is:
wefox Group Services (GER) GmbH
Am Karlsbad 16
10785 Berlin
The respective information pursuant to Section 5 Para. 1 TMG [Telemediengesetz (Telemedia Act)] can be found further below.
Board of Directors:
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz
FL-0002.574.162-0
Version 01.03.2021
Dr. iur. Alexander Ospelt, Dr. Peter Maas
Executive Board:
Peter Huber, Karin Bechtinger, Alfons Markus Senn
Address: Äulestrasse 56, 9490 Vaduz, Liechtenstein
Contact:
E-Mail: hello@wefox.ch
Claims service:
We can help you best if you file your claim online:
Form for wefox customers
Form for damaged parties (non-wefox customer)
Email: claims@wefox.de
Motor vehicle claims hotline: +49 30 567 95 400
Motor vehicle accident and breakdown coverage hotline: +49 30 567 95 400
Customer service:
Email: customerservice@wefox.de Tel.: +49 30 311 98 286
Broker service:
Email: maklerservice@wefox.de Tel.: +49 30 31192632
Commercial register:
Entered in the commercial register at the Office of Justice of the Principality of Liechtenstein, register number: FL-0002.574.162-0
Competent supervisory authorities:
Financial Market Authority Liechtenstein (FMA), PO Box 279, 9490 Vaduz, Liechtenstein Federal Financial
Supervisory Authority (BaFin), P.O. Box 1253, 53002 Bonn, Germany
Appeal options:
wefox Insurance AG Appeal management Aeulestrasse 56, 9490 Vaduz, Principality of Liechtenstein Email:
feedback@wefox.com
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz | FL-0002.574.162-0 | Version 01.03.2021
Arbitration boards:
The EU Commission provides an online platform for online dispute resolution (OS platform) at the following link: http://
ec.europa.eu/consumers/odr/
Information on dispute resolution under the Consumer Dispute Resolution Act Please note that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Versicherungsombudsmann e.V. Post box 08 06 32 10006 Berlin Phone: 0800 369 60 00 Fax: 0800 369 90 00 Email:
beschwerde@versicherungsombudsmann.de www.versicherungsombudsmann.de
Address: Am Karlsbad 16, 10785 Berlin, Germany
Represented by the Managing Directors:
Alexander Steiner
Contact:
Email: hello@wefox.de
Commercial register:
Commercial Register of Charlottenburg District Court under no. HRB 170236 B, Registered Office: Berlin, Germany.
Sales Tax ID no. pursuant to Section 27a of the Sales Tax Act:
DE301691154
Authority for the permit pursuant to Section 34d Para. 1 GewO [Gewerbeordnung (Trade Regulations Act)]:
wefox Germany Holding GmbH operates as an insurance broker within the meaning of Section 34d Para. 1 of the Trade Regulations Act. wefox Germany Holding GmbH is registered in the Insurance Broker Register under number D-WEU0-PZ33R-32 in accordance with Section 34d Para. 7 GewO.
Competent licensing authority:
Chamber of Industry and Commerce (IHK) Berlin
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz | FL-0002.574.162-0 |
Fasanenstraße 85 10623 Berlin
Job title:
Insurance broker with permit pursuant to Section 34d Para. 1 GewO, Federal Republic of Germany.
Activity:
The services offered include, to the extent requested, the proposing, consultation, or performance of other preparatory work for brokering and concluding insurance contracts (e.g. independent market analysis), the conclusion of insurance contracts, or helping to manage and fulfill them, especially in the event of a claim.
Remuneration:
Our activity as a broker is remunerated by a commission that is borne exclusively by the contracting insurance company and is included in the premium.
Applicable professional codes:
Section 34d Trade Regulations Act (GewO) Sections 59-68 of the Insurance Contract Act (VVG) Ordinance on Insurance
Brokerage and Consulting (VersVermV) Joint Registration Office within the meaning of Section 11 Para. 1 No. 4 VersVermV:
wefox Germany Holding GmbH is registered in the Insurance Broker Register under number D-WEU0-PZ33R-32 in accordance with Section 34d Para. 7 Trade Regulations Acts. German Chamber of Industry and Commerce
(DIHK) e.V. Breite Straße 29 10178 Berlin Telephone: +49 (0)180 600 58 50 (landline price €0.20/call; mobile phone prices maximum €0.60/call) Register retrieval at www.vermittelregister.info
Arbitration boards:
Versicherungsombudsmann e.V. P.O. Box 08 06 32 10006 Berlin www.versicherungsombudsmann.de Ombudsman for private health and long-term care insurance Kronenstrasse 13
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz | FL-0002.574.162-0 |
10117 Berlin
www.pkv-ombudsmann.de
Membership:
Professional group representation:
Bundesverband deutscher Versicherungskaufleute e.V.
Friedrichstraße 149
10117 Berlin
Membership no.: 109010
Content of the online offer wefox assumes no liability for the currency, correctness, completeness, or quality of the information provided. Liability claims against wefox relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded, unless wefox can be proven to have acted wilfully or in a grossly negligent manner.
All offers are non-binding and subject to change. wefox expressly reserves the right to change, supplement, or delete parts of the pages or the entire offer or to temporarily or permanently suspend publication without prior notice.
In the case of direct or indirect references to external websites ("hyperlinks") that are outside the area of responsibility of wefox, a liability obligation would only come into force if wefox was aware of the content and it would have been technically possible and reasonable for it to prevent the use thereof in the event of illegal content.
wefox hereby expressly declares that at the time the link was set, no illegal content was recognizable on the linked pages. wefox has no influence on the current and future design, content, or authorship of the linked pages. Therefore, it hereby expressly distances itself from all content on all linked/connected pages that were updated after the link was set.
This statement applies to all links and references placed on the company's own website as well as to third-party entries in guest books, discussion forums, link directories, and mailing lists set up by wefox and in all other forms of databases whose content can be accessed by external writers. For illegal, incorrect, or incomplete content, and in particular for damages resulting from the use or non-use of the information presented in this way, the provider of the page to which reference was made is solely liable, not the entity who merely refers to the respective publication via links.
wefox endeavors to observe the copyrights of the graphics, audio documents, video sequences, and texts used in all publications, to use graphics, audio documents, video sequences, and texts it has created itself, or to use license-free graphics, audio documents, video sequences, and texts.
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz | FL-0002.574.162-0 |
All brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owner. It should not be concluded that trademarks are not protected by the rights of third parties simply because they are mentioned!
The copyright for published objects created by wefox itself remains solely with wefox as the author of the pages. Any duplication or use of such graphics, audio files, video sequences, and texts in other electronic or printed publications is not permitted without the express consent of wefox.
This liability disclaimer is to be regarded as part of the internet offering from which you were referred to this page. If parts or individual formulations of this text do not, no longer, or do not completely correspond to the current legal situation, this will not affect the content and validity of the remaining parts of the document.
wefox Insurance AG – Aeulestrasse 56 – LI-9490 Vaduz | FL-0002.574.162-0 |
wefox, in January 2024