Support
How can I submit a claim?
Did you have a motor insurance policy with VIA Versicherung AG (formerly: wefox Insurance AG) and did you have a claim during the agreed insurance period? If so, please send an email to schaden@wefox.de.
Please include the following information in your email:
Claim number: if already available
Personal and policy details: name, address, contract number and car registration number
Details of the claim: date and location of the incident, description and photos of the damage
Our claims team will review your claim and get back to you shortly.
