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Support

How can I submit a claim?

Did you have a motor insurance policy with VIA Versicherung AG (formerly: wefox Insurance AG) and did you have a claim during the agreed insurance period? If so, please send an email to schaden@wefox.de


Please include the following information in your email:

  • Claim number: if already available

  • Personal and policy details: name, address, contract number and car registration number

  • Details of the claim: date and location of the incident, description and photos of the damage

Our claims team will review your claim and get back to you shortly.

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