Support

What do I do if a wefox customer has damaged my car or my property?

If a wefox customer caused a damage to your car or property, please send an email to us with details to schaden@wefox.de. Please add the following information:
  • Your information: name, address and phone number.
  • Details of the wefox customer: name, address, contract number and car license plate.
  • Claim details: date and location of the event, description and images of the damage.
Our claims team will review your claim and will get back to you shortly.