Frequently asked questions

How do I file a claim with wefox Insurance?

If you have a claim, simply send an email to or call +41 43 588 13 77. Our wefox Team will be happy to help you.To help make the process as smooth (and fast!) as possible, please include the following information:
  • Place, date, and time of the damage
  • Description of the damage
  • Are third parties involved?
  • Has the damage already been repaired?
  • Any documents you have to support your claim, such as: photos, bills, police reports, or other evidence