How do I file claims concerning other insurers, means not wefox Insurance AG?

If you have concluded further contracts with other insurers (e.g. ARAG, Axa, Allianz, etc.) via wefox, please contact your broker or the insurance company directly. This will speed up the processing. If you’re not sure which company is your insurance provider, please email us to We’ll process your request directly then. However, please note this will take a little more time. We therefore ask you kindly to be patient with us.