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Important information for former insurance customers of wefox Insurance AG or ONE Versicherung AG (now: VIA Versicherung AG) in Switzerland
VIA Versicherung AG (VIA), formerly wefox Insurance AG or ONE Versicherung AG, is no longer part of the wefox Group.
Former insurance customers of wefox Insurance AG or ONE Versicherung AG (now: VIA Versicherung AG) in Switzerland who have an existing insurance claim from property insurance (motor, liability, household contents) are requested to contact the partner appointed by VIA for the operational handling of the insurance portfolio, the company Van Ameyde (Switzerland) AG:
Van Ameyde (Switzerland) AG
Zwingerstrasse 10
4053 Basel
Phone: +41 61 367 93 20 (Mon–Fri 08:00–16:30)
E-mail: info@vanameyde.ch
Website: www.vanameyde.com/ch (external)
Further information on VIA Versicherung AG can be found on their new website (external).
Changes to VIA Versicherung AG (formerly: wefox Insurance AG) insurance products
In the past, wefox in Switzerland offered insurance products from VIA Versicherung AG (formerly: wefox Insurance AG), including “wefox car insurance” (Switch, Compact, Comfort, Comfort+) and “wefox personal liability and home contents insurance” (Compact, Comfort, Comfort+).
If you are a former policyholder of a VIA Versicherung AG (formerly wefox Insurance AG) in Switzerland with an expired motor, home contents or personal liability insurance policy and have a new or pending claim, you can submit your claim notification and related information by sending an email to schaden@wefox.ch.
If you have a claim, simply send an email to schaden@wefox.ch - our team will be happy to help you.
To help make the process as smooth (and fast!) as possible, please include the following information:
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Place, date, and time of the damage
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Description of the damage
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Are third parties involved?
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Has the damage already been repaired?
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Any documents you have to support your claim, such as: photos, bills, police reports, or other evidence
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Information about VIA Versicherung AG
VIA Versicherung AG (formerly: wefox Insurance AG and ONE Versicherung AG)
Äulestrasse 56
9490 Vaduz,
Liechtenstein
A Liechtensteinian insurance company that is active in the free movement of services in Switzerland. VIA Versicherung AG is no longer a part of wefox Group.
In the past, VIA Versicherung AG (formerly: wefox Insurance AG) offered insurance products in Switzerland in the following branches of insurance that have been discontinued since 2024: accident, land vehicle comprehensive insurance, transport goods, fire and natural hazards, other damages, liability for land vehicles with their own drive, general liability, tourist assistance.
Board of Directors:
Alexander Ospelt, Fritz Ernst Fischer, Peter Maas, Philipp Sutter
Executive Board:
Karin Bechtinger, Alfons Markus Senn
Address: Äulestrasse 56, 9490 Vaduz, Liechtenstein
Claims service:
Email address for former policyholders of VIA Versicherung AG (formerly: wefox Insurance AG) to communicate claim information:
Email: schaden@wefox.ch
Motor vehicle claims hotline: +41435881377
Commercial register:
Entered in the commercial register at the Office of Justice of the Principality of Liechtenstein, register number: FL-0002.574.162-0
Competent supervisory authorities:
Finanzmarktaufsicht Liechtenstein [Liechtenstein Financial Market Authority] (FMA), PO Box 279, 9490 Vaduz, Liechtenstein
Eidgenössische Finanzmarktaufsicht [Swiss Financial Market Supervisory Authority] FINMA, Laupenstrasse 27, CH–3003 Bern, Switzerland
Contact information for complaints:
VIA Versicherung AG
Complaints Management
Äulestrasse 56, 9490 Vaduz, Liechtenstein
Email: feedback@wefox.ch
Privacy policy VIA Versicherung AG: